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Mediator Survey

ISKCONResolve Mediation Evaluation
Please complete the form by selecting yes or no, or by making a selection from the drop down box.

1. Was there some agreement as a result of the mediation?
Yes No

2. What were obstacles that barred settlement?

3. If settled, was there a written final agreement?
Yes No

4. Did the agreement cover all the issues? Yes No

5. Did you spend more time with one side than the other?
Yes No

6. How did you meet the disputants?

If "Other" please specify below

7. What was the Primary Issue?

If "Other" please specify below

8. Which statements apply: Strongly agree; Agree; Neither agree or disagree; Disagree; Strongly disagree?

One or both sides saw a major principle at stake in the dispute

Hostility existed between parties

One or both of parties unwilling or unable to articulate their interests

Questions of legalities were in the dispute

There was a positive transformation in the relationship as a result of the mediation

One or both were committed to position and had difficulty moving from it

Both parties were interested in settling

Expectations of one or both were unrealistic

Strong difference over facts

One or both believed resolution would set an important precedent

The reputation of one or both was at stake

There was a lack of trust between the parties

You were remembering and praying to Krishna during the mediation

You felt like an instrument in the hands of the Lord during the mediation

9. Your strategies: Did you use any of the following?

Gained trust and confidence of the parties
Yes No

Identified underlying obstacles
Yes No

Educating the parties about mediation
Yes No

Managing hostility between the parties
Yes No

Changing the expectations of one or both of the parties
Yes No

Making one or both face reality
Yes No

Pressing parties hard to make compromises
Yes No

Helping one or both of parties to move off a former hard held position
Yes No

Making substantive suggestions for compromise
Yes No

Making a specific settlement proposal
Yes No

Helping one or both of parties save face
Yes No

Coping with imbalance of power between the parties
Yes No

Final Questions

10. Prior to the Mediation, did you understand the issues?
Yes No

11. Do you feel you were able to empower disputant(s) to take responsibility for the settlement of the dispute?
Yes No

12. Were you able to help disputants understand each other's perspective?
Yes No

13. Were you aware of your own spiritual/emotional "presence"?
Yes No

14. In case there was no settlement did

15. Did you have to disclose any potential conflict of interest to either party?
Yes No

16. Please give any suggestions for improving the administration of the ISKCON Mediation program

 
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